Why apartments make this harder
About a third of North Charleston housing units are apartments, so an overflowing pan often leaks into someone else's home. Tenants should tell the landlord in writing and let the crew map the moisture in both units.
An air handler that overflows its condensate pan sends water into the ceiling, attic insulation and often the apartment below, and North Charleston crews dry each layer before stains turn into sagging drywall.
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Switch the air conditioner off so the pan stops filling while the drain is checked.
Place buckets under active drips and move rugs and furniture away from the stained ceiling.
Take dated photos of the ceiling, the pan and any wet closet walls before drying starts.
Insulation and drywall stay wet for days unless a crew opens and dries them.
AC Condensate Leak Water Damage: the trade facts
Air conditioners pull gallons of moisture out of humid Lowcountry air each day, and that water is meant to drain away through a small pipe. When the drain clogs, the pan overflows, and the water drops through a closet floor, the ceiling below or the attic deck for days before anyone sees a stain.
AC condensate leaks in North Charleston usually cost from about $900 when a stain is caught early to $6,500 when the ceiling, attic insulation, closet walls and flooring all took on water.
$900 to $2,200
$2,000 to $4,200
$3,800 to $6,500
Ranges are typical figures, not a quote. The category of water, the square footage, the material class and how fast drying started move the number most. The water damage cost calculator gives a closer range.
The tech who does the walkthrough finds the source and maps the moisture before equipment goes down, and the drying team keeps it running until the readings say dry.
A moisture meter and thermal camera trace the wet area.
Stained ceiling drywall is cut back and soaked insulation is bagged.
Air movers and a dehumidifier work the ceiling cavity, closet and wall base.
Readings repeat until ceiling and wall materials read dry.
About a third of North Charleston housing units are apartments, so an overflowing pan often leaks into someone else's home. Tenants should tell the landlord in writing and let the crew map the moisture in both units.
Drying the ceiling does not stop the leak. An HVAC technician needs to clear or replace the condensate drain, and a float switch or a pan with a shutoff helps catch the next clog before water spills over the edge again.
Photos of the pan, the stain and the opened ceiling, plus insulation notes and daily readings, show a gradual overflow rather than a sudden break. When plumbing is the source instead, the burst pipe records read differently. That difference can matter when the policy language is read.
AC leak calls come from apartment communities and houses across ZIP 29405 and 29420, from Northwoods, Windsor Hill and Oak Park to the Ashley Phosphate Road corridor.
The same service nearby: ac condensate leak water damage in Goose Creek, Hanahan, Charleston.
Water damage restoration in North Charleston · every town covered
It starts as clean water but picks up dust and organic film in the pan, so it can turn gray if it sits in insulation for days. Drying it quickly keeps the smell and the staining down.
Painting over wet drywall traps moisture, and the stain returns. The cavity has to be dried and checked first.
An HVAC technician clears or replaces the drain, and may add a float switch. The water crew dries the ceiling and insulation afterward.
Tell the landlord and document both apartments. The crew can map and dry each unit, and the records help the adjuster in both claims.
Policies differ, and a slow overflow is often treated differently from a burst pipe, so ask the adjuster and show dated photos of the stain growing.
Stain under the air handler?
Crews dry the ceiling, attic insulation and wall base, then hand over readings and photos that explain exactly how far the water traveled and what had to come out.